North Carolina Motorcycle Dealer - Rocky Mount Harley-Davidson

Testimonials

What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page.

"I really enjoyed my experience with all of the staff, all were very helpful and very professional.I would like to thank Jay,Brock,Erik and John. All of you treated me great when I was in the dealership. John, I would like to say that you are running a very top notch dealership and I definitely would recommend someone purchasing their bike from you also. I am very pleased with my new Softail Heritage that we just got this week. My wife and I both agree that we were treated very well and enjoyed our experience with your dealership. Thanks again. Billy and Teresa Dorsey"

By: William Nashville,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"My wife purchased a brand new '08 Electra Glide Classic for me for my 50th B-day on April 26, 2008. The staff at Rocky Mount Harley-Davidson bent over backwards to help her in this purchase. I had no idea at all that she had done this until I walked into the dealership and Harlen told me Congradulations !!!!! I was speechless(and teary eyed !!!) Harlen and Eric went the extra mile for her in getting the bike I wanted.The entire staff at RMHD made the entire expirience one I will never forget. My wife was doing all this without me even having a clue. I walked in and the bike was sitting there with balloons and a big ribbon on it . Some friends of ours told us about 3 or 4 years ago to go to RMHD whenever we decided to buy a bike and they would treat us right and that is exactly what they did. Again I want to thank my wife Melanie and Harlen and Eric for making this dream come true for me. ( by the way Harlen You can take my name off the RENTAL LIST now !!!!!!!) Thanks again, Wayne Waters"

By: Wayne and Melanie Farmville,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

By: MICHAEL ,XX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"O.K. I am stoked. Second bike purchase and I am more impressed with Rocky Mount HD than I was before. (if you can believe it ) Brock did an excellent job of putting the deal together, and Eric was most pleasing to deal with. The shining star was the guys in the shop and parts. Greg in service, along with Tim Cooper, are just the best that has ever been. Scott and Joe in parts are always Great to deal with. Mary in motorsports is always a plus for the clothes end of it. What a winning team you guys are. Keep up the great work."

By: Terry Nags Head,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"It was a pleasure dealing with the people at Rocky Mount Harley Davidson. We traveled over 530 miles roundtrip, passing other Harley Davidson dealerships, to get to Rocky Mount. We handled all the details over the phone with Brock Pepper, the Sales Manager. We have already started telling our friends who ask why we went so far that it was worth the trip (the 3 local dealerships couldn't even come close to the deal and especially the customer service). We want to thank Rocky Mount and look forward to dealing with them again in the future."

By: Karl Cascade,MD

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:

"I have been nothing less than completely satisfied with the recent purchase of a 2008 HD FXDC (Dyna Super Glide Custom) from Rocky Mount Harley Davidson. I handled 90% of the deal via email with Brock. He was very helpful answering all of my questions and responding to my emails usually within a matter of minutes. When I arrived to take delivery, the bike was waiting with all of the accessories installed. The deal went exactly as promised with no surprises. Eric was very helpful with making the decision to finance or not. Greg was very informative about the bike and took the time to answer all of my questions on my first HD. There are two HD dealers which are much closer to me but, I am more than willing to travel the 70+ miles to continue to do business with RMHD!!!"

By: Tom Holly Springs,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:	N/A

"Dear John, Greg, Brock and Eric: I have a great and different experience to pass along to you concering your first class dealership and employees. I purchased an Ultra Chassic though an individual on ebay, that purchased this bike at your dealership. Being in Oklahoma, I requested from the ebay seller that I wanted a dealer assist to help me through the details on the inspection, title review and shipping etc., and be my eyes during this purchase. I first talked to John and he said he would be very happy to help. The rest is history. Many thanks to Greg, Brock, Eric for working with me to make this happen! I was treated like a true customer, and they always answered my questions in a timely manner. Many thanks again to John for allowing this to happen. Clark Nail "

By: Clark Shawnee,OK

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:	N/A
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"I would like to think everyone involved in helping me purchase 2008 road king,dark pearl blue.friday will be two weeks averaging 48mi per gallon.There are 500 miles on the ROAD KING.CAN NOT EXPLAIN HOW GREAT THE RIDE IS.... I lost my daughter to breast caner we fought for two years.she was 32yrs old electricial enigeer from nc state.My wife and i are not suppose to have children,been married over 20yrs.We have a 6yr old daughter.If GOD ALLOWS ME TO STAY IN GOOD HEALTH I WANT TO RIDE IS COUNTRY WITH MY GIRL.I tell you this i am old warrior no always easy to get along with.when ever my time ends on this land.I want SARA LYNN to remember her dad and the great times on our ROAD KING. "

By: Thomas Williamston,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I picked up a used Road King from Brock last year. Brock went above and beyond with the trade in of my sportbike. While waiting to pick up my bike I met almost the entire staff that day and they were all very nice and approachable. I recently spoke with Brock about the purchase of a 08 Steet Glide and when I went to "other"dealers in my area they said they couldn't come close to the price Brock gave me, one salesman even walked away shaking her head. (Brock must be doing something right here!) It's worth the 125 mile drive from where I live to deal with Rocky Mount Harley Davidson. As long as I'm on the East Coast they have a customer. Thanks again!"

By: Gary Smithfield,VA

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"To make it short and to the point , Your dealership and staff were awsome!"

By: Larry Bloomfield ,IN

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:	N/A

"The staff at R M HD are not just people working;they are down to earth people that really want to help you with your best interest in mind. "

By: kenny durham,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Rocky Mount Harley-Davidson is the greatest! Everyone is so friendly and professional. And "FREE" lunch and refreshments every Saturday! Wow! The whole team; sales, the business office, service, parts, accessories and motorclothes - Great Folks. Every rider should do all of their business at Rocky Mount Harley-Davidson. Keep up the good work. Henry"

By: Anonymous Garner,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I bought at 2005 FLHRCI (Road King Classic) back in June, 2006. The sales staff were very friendly, and they were never overbearing. I felt free to ask questions, test ride the bike, and the price I got was very fair. I live close to Raleigh, and there are at least 2 dealerships which are closer to me, but I always choose to make the trip up Route 64 because Rocky Mount Harley is the best I've seen, and their prices can't be beat. I even had them do an exhaust upgrade, and I couldn't be happier! They are definitely worth the trip!"

By: Michael Willow Spring,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Just wanted to let everyone know what I great experience I had from the time I walked in the door until I rode back to Winterville NC on my new 2008 Dyna Super Glide. Wow what a bike. I love everything about it. Everyone in your dealership was great. Jay (working the sale), Brock (putting it all together), and Greg in service showing me around my new bike. Even being super busy in the service department, Greg still took the time to show me all the features of my new ride. Thanks for the warm welcome to the the HD family and I look forward to seeing you all again soon. Steven Foreman, Winterville NC. "

By: Steven Winterville,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Bought 3 motorcycles from Rocky Mount. Great service and price. THE BEST ! Andy Wood"

By: Andy ,FL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"I found the motorcycle I was looking for on your website. I email and called and talked to Brock in Sales. I came down in on a Saturday in March and purchased a Chopper Blue/Silver 2006 Ultra. The sales and F&I departments bent over backwards to get me out the door on my new ride. The service dept installed the extras so that I could get out and home before dark. Mike in F&I did a great job of getting me the payments I wanted. Later the bike developed a leak and the service dept took care of it in a very timely manner. Also the CB was not working, they were not able to make the repair while I was there, so they sent someone to Elizabeth City 2 hours away and picked up the bike made the repair and returned it to me. I have been very pleased with all departments and the dealership as a whole. People are always very friendly when I am there. I will recommend Rocky Mount HD to all of my friends! Thanks, Glenn"

By: Glenn Elizabeth city,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I had test driven a Heritage at a dealer in NY,but the salesman was unable ro get the color I wanted. As I left the dealer,my friend knew of a friend who had found a hard to find bike at Rocky Mount HD. I called Darryl and told him what I was looking for,he didn't have one but would get back to me. Well within days he found the bike and I'm the proud owner of a 2007 Heritage softail classic in Jake and Elwood blue sunglo. I've had the bike a month now and have 1800 miles on it already and get compliments everywhere I'm seen on the bike,most recently,in Maine and NH. I would recommend this dealership to anyone,a very pleasant and pressure free transaction,they couldn't do enough for me. Sorry so late with this review....been busy riding my new bike! :)"

By: Dawn Wappingers Falls,NY

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"ROCKY MOUNT IS A GREAT PLACE TO SHOP! THE STAFF IS GREAT TO WORK WITH! I LOVE MY NEW BIKE AND HOW I AM TREATED LIKE FAMILEY."

By: Bernice Fremont,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"You guys and gals are great and easy to work with. Your prices are in line with what Harley-Davidson says they should be. No add-ons from the Parts Dept. which only jacks up the overall price! I wanted a stock bike so I could add what and when I wanted to purchase. Lets Keep up the EXCELLENT customer service. Oh yeah, I purchased a 2007 Street Bob (it is a hot rod) to go along with my 2003 Ultra Classic. Now my Daughter can ride along side of Me and the Wife. Let's hear it for FAMILY TRADITION!!!!!!!"

By: Michael Raleigh,XX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

By: Frank "Chip" Powhatan,VA

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Thanks John, Jimmy, Brock, Gregg, Mary for helping me get my new Harley Roadking ! I really enjoyed my experience with your dealership and look forward to shopping again soon! Once again thanks to all the staff at Rocky Mount Harley Davidson, You all run a 1st class business."

By: William Tarboro,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I purchased my 2007 Ultraclassic on December 7, 2007 and now have approx. 2000 miles on it. My wife and I love the bike. I just wanted to drop a quick line to all at Rocky Mount HD to say thanks for the superb customer service I received during my purchase, especially from Brock and Darrell. From the moment I talked to them on the phone to the day I picked up my bike they treated me like royalty. The drive from Chesapeake was well worth it. My Harley shopping experience over the years in Tidewater doesn't even come close to the quality of treatment I've received from Rocky Mount. I've spoked several times to Greg and his service staff and the treatment I've received from them is top notch as well. I tell anyone who is considering purchasing a Harley to check out Rocky Mount first and since December I know of two folks who have taken my advice and are extremely pleased. So thanks again guys and we'll see you soon. Rick Fortner Chesapeake, Va. "

By: Rick Chesapeake,VA

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I shopped all around the DC metro and surrounding areas for my bike and basically couldn't get no satisfaction.. I was paying cash and felt that I should get a decent deal. A friend told me about Rocky Mount HD, so I called and spoke with Jimmy Lyles.. Right away I was impressed with Jimmy's willingness to look out for me.. Over a span of 3 or 4 days we worked out every detail of the purchase.. After about 2 weeks my bike was there and ready.. I travelled the 250 miles to give Jimmy the loot and pick up my 2006 Ultra Classic.. I thought that once I paid him that the nice guy act would end.. It was not an act.. Jimmy and the whole Rocky Mount staff are in a class by themselves.. It has been a year since my purchase and I still travel to Rocky Mount for all of my Harley needs.. Even to buy a T shirt. Thanks guys.. I am a true Rocky Mount HD advocate.. "

By: Pete Landover,MD

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"Bought a 2006 Night Train. Brock Pepper and the whole staff treated me like family. No one rushed me. This is my third Harley but has been the best buying experience ever.. Thank you........5 Star dealership"

By: Steven Apex,NC

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:
Parts:	N/A

"I was about to purchase a Yahama because I did not think I could afford a Harley Davidson untill I met Brock that was when he told me the truth I bought a 2004 1200 Sporster Custom cheaper than I could have bought a 2003 1100 Yahama. This was my first Harley and I have enjoyed it ever since thanks to every one at the Rocky Mount Harley Davidson shop."

By: Terry Elm City,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"It was a great experience dealing with Rocky Mount Harley. I saved THOUSANDS of dollars over buying the bike in Hampton Roads Virginia. All of the local dealers charge thousands over MSRP. It is definitely worth the ride to Rocky Mount!!! "

By: Jim Virginia Beach,VA

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Everything was done very professionally. I enjoyed all the help that everyone gave me. Thank you"

By: Tom Tarboro,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"We went to several Harley Davidson Dealers from Myrtle Beach, SC to Goldsboro, NC and none of them could beat Rocky Mount Harley Davidson Dealership. RMHD is the greatest hands down!! I purchased my 2007 Softtail Heritage Classic and joined the family @ RMHD!!! Everyone treated my wife and I just like we were family, not customers!!! All the staff were the greatest from the sales manager, Brock Peppers, who gave us an unbelieveable deal, to Mary Turley who helped us with our motorclothes. Mike Jury, Tim Cooper, Scott Eaker and all the other great people @ RMHD, we cannot thank you enough for all that you did. These people are friendly, very knowledgable and just all around super people!!!! Anytime we are in the area you can bet we will stop by to see everyone and say hi!!! If you are in the market for a new Harley Davidson, don't waste your time, just go to Rocky Mount Harley Davidson, get the best deal around and enjoy the greatest experience of your life!!!! We sure did and we will go back in the future!!!!!!!!!!!! Thanks again and we will never forget ya'll!! Jimmy & Kris Barnhill Havelock, NC 28532"

By: Jimmy Havelock,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"Well, here we go again! That nasty "I want a new one bug, has bitten once again". I am currently on a quest to find a new and improved Harley. Based on my last purchase, and the excellent service interaction of the 4 years after the purchase,The question of where I will buy this new bike has already been answered. Rocky Mount H/D is most assuredly the place I will pick up my new bike, but what color and accessories is yet to be determined. However I have no doubt I will be as pleased as I have been over the last 4 years. Thanks for standing behind me and my purchase for the whole Harley experience......It confirms to me that there is only one place to buy. I will be seeing you guys soon."

By: Terry Nags Head,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

By: Bernie Fremont,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"My overall experience at Rocky Mount Harley-Davidson has been fantastic. Brock (Sales); Joe (Parts); Mike (F&I); Greg (Service & Warranty); Noel and Melissa( Motor Clothes); and Ray (Delivery) were professional and courteous throughout the buying process. In addition, everyone is highly knowledgeable. I have visited several H-D dealerships within the last few months. I have felt the most comfortable with Rocky Mount H-D. Everyone has treated me with dignity and respect. You truly make a customer feel valued. I have been greatly impressed. I would highly recommend Rocky Mount H-D to anyone who is looking to purchase a Harley-Davidson motorcycle. Keep up the good work! Sincerely, Kerry Brown 2007 VRSCDX (Night Rod Special)"

By: Kerry Fredericksburg,VA

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I went to A event to donate A toy for A good cause and got persuaded in A friendly way to buy the bike of my dreams.I will always be thankful and tell everyone I met were to go when they are looking for A great place to buy A bike. thanks for A realy great buying experience Billy Stewart"

By: billy clayton,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Recently purchased 2 Sportsters. 883L for my wife and a 1200C for myself. Absolutely the best price around. Spent a lot of time checking on other dealers before i went to Rocky Mount. All the people there were great and i have sent one person down already who bought a bobber and am working on a few more.This dealership definitely understands what it take to make a business successful and i would HIGHLY recommend them to anyone looking to buy. Its the only place i would consider when i am ready for my next bike."

By: ken sunbury,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I would like to thank Greg (sales), Mike (financing), and Darrel (service). Plus the women in the clothing line part of the store. The customer service at Rocky Mount is great! I have referred many friends to Rocky Mount. It is well worth the drive. I will continue to buy my motorcycles at Rocky Mount!"

By: Sean Elon,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Dear John. I never thought that I would be starting a letter with this salutation but the news I have is mostly favorable. I testify that I have really enjoyed my new FLHX. The recomendation that you made concerning our past riding experiences helped me decide which model to purchase. It has been twenty some years since any time in a saddle and after the first few days of riding I discovered that a larger, more comfortable seat and a taller windscreen were needed to accomadate my ancient body. No problem, I had a catalouge and could find what I needed. I have ridden almost 3000 miles in six weeks. My butt is much more comfortable and I can see where I'm going. Although I have made these small observations I want to proclaim that your staff is very professional, highly motivated and extremely people oriented. I plan to continue to deal with Rocky Mount Harley Davidson and when its time to buy my next ride, I'll come and see you. Sincerely Dave Green "

By: Dave Morrisville,OK

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

" RMHD redefined Customer Service for me. Trying to make a decision on purchasing a motorcycle was pressure enough for me and being able to do so without added pressure from the sales staff or finance mgrs certainly deserves 5 stars in my opinion. There were so many choices regarding the color, the style, the wheels, the pipes, the controls, and not to mention the accessories! Well, Brock Pepper, Asst. Sales Mgr. was the man! He helped to put together "MY DREAM COME TRUE". I can't remember how many times I changed my mind with this or that, and Brock Pepper had the patience of a saint! He never once tried to pressure sale us, instead he simply respected my inability to decide at that point, and then encouraged us to think about it. He offered more than once, and did, "Hold" my bike. I know I was certainly a 'teacher of patience' for him. His professionalism, knowledge, smiles and sense of humor was greatly appreciated. Thanks Brock, your the best!!! Oh yeah, Hats off to Britt, the Warrenty Mgr. He went into great detail regarding operating and caring for my new 2006 XL 1200 Sportster Custom Low. Britt was very professional and I was really impressed with his knowledge of motorcycles. He helped give me new comfort level in taking care of my bike and most importantly ... I left there knowing I had the Customer Support I needed and wanted! Thanks Britt, your awesome!! I drove 7 hours to RMHD to purchase my bike and my boyfriend drove 2 hours to purchase his at RMHD prior to buying mine. We had already visited over 7 other HD dealerships and believe me, the drive to RMHD was well worth it. They are the BEST! Thank YOU ALL at RMHD, I Love My Bike!!! "

By: Patti Summerton,SC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"We visited the dealership this past Saturday and had appointments to have a 5000 mile service on Caren's Low Rider and the 25000 mile service on my Wide Glide. Matt was the mechanic and I just wanted to say that we could not ask for more polite people than the employees at RMHD. From the moment we walk in the door we are greeted as "friends" and everyone makes you feel appreciated for picking their dealership for your business. We brought some friends with us this time to get service work performed and they were made to feel the same way. We appreciate your people!!! Thanks for making us feel good!"

By: Marvin & Caren Farmville,VA

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:	N/A
Parts:

"Rocky Mount Harley Davidson is a most respectable business. The purchase of my 2006 XL Sportster Custom Low was exciting, professional and rewarding. The staff at RMHD is unique in America today. American Heritage lives on in a staff that carries the attitude of customer serivce for the Harley Davidson tradition. I now know what it feels like to become a member of a special family that values American Tradition. All Staff members knew their role, and some mulit-tasked, will provide any new customer with an exerience of thrill and excitement to become a new owner of a Harley Davidson Motorcyle. The best motorcyle in American today, carries on a tradition that will never die. Thanks, RMHD for enabling my dreams to become possible. Job Well Done! Christopher Carroll, Middlesex, NC"

By: Christopher Middlesex,NC

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts: