Testimonials

What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page.


"We were on the road on our way from Atlantic Beach NC to our home in Rochester when our 1989 FLHTC quit charging. We were 75 miles from Rocky Mount Harley when we called and told the service dept what our problem was. Without hesitation they said they would hold the dept. open and take our bike in as soon as we made it in. With a lot of luck the bike made it to Rocky Mt. and the service manager and mechanic looked at the bike and immediately knew the problem. Of course with a bike that age the part had to be ordered which they did immediately and had it overnighted to the dealer. They got us a good rate at a good hotel and all the staff were very helpful and the part came in and was put in the bike immediately and we were back on the road. My wife and I cannot say enough good things about this shop and Harley Davidson Motorcycles. Thank you all at the Rocky Mount Harley-Davidson shop for your help and support. Georgia and Tom Learn"
By: Tom    Palmyra, NY
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"If you are really reading these testimonials and go anywhere other than Rocky Mount Harley then you deserve the over pricing and back room dealings you will get. I went to the dealership with a buddy to pick up his bike and ended up getting a 2011 Ultra. Jay Williams was a no pressure, to the point salesman which was exactly what I was looking for. I told him I had a trade in and he quoted me $1800.00 more than the quote I got locally. I asked if I could take my highway peg's and Brock the sales manager told me to go ahead and get them. (about $180.00) Brock then went on to say that he knew how expensive accesories can get and they (RMHD) was all for saving the customer some money if they could. I called the next day and asked Jay if I could get my low profile windshield and road gremlin bell off of my trade in, he said he would check and call me back. Jay called back and stated the general manager said yes (didn't expect that). (Low Profile Windshield ($150-175) I went in the dealership not really looking unless they met all my bottom lines, they exceeded all of my expections.The price of the bike lowered my monthly payment by $50.00, gave me $1800.00 more on my trade in than what I was quoted locally. No pressure, no hassle, fair price all the way around, great people to include but not limited to Jay, Brock, Eric, Chris and everyone who works for RMHD. 5 stars hell YOUR dealership should be voted best on east coast. You can bet I will be back and I will definately recommend you to anyone looking. One last thing My buddy and I went to one dealership in Hampton Roads and stood there looking for 20 minutes and noone ever approached us, 2 salesmen sat there socializing with each other and ignored us. Coulda been two sales,,ooopps Thanks Guy's for everything."
By: Bigworm    Knotts island , NC
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"Once again, another outstanding experience puchasing a motorcycle through your dealership. My family has always been made to feel welcome by every staff member. We have been in over a dozen dealerships statewide. Rockymount Harley Davidson is the business model for customer service, support, and clothing sales. Personal thanks to (in no specific order): Mary, Chris, Eric, Brock, Mo, Ashton, Tim , Chad, and a young lady not on your web-page. Keep up the great work!"
By: Jonathan    Roanoke Rapids, NC
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"wonderful experience with sales and financing staff. willing to work with me to get me on a hog sooner than later which was totally unexpected due to my less than pristine financial picture. All staff from reception, sales, parts, etc. was friendly and courteous and welcomed you to the store."
By: maxine    spring hope, NC
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"Everyone at Rocky Mount Harley Davidson was great they treated we well and they took the time to go over everything on the bike and they made me feel right at home. This is my first Harley so them taken the time going over everything with me was a plus to me. If anybody is looking for a Harley i suggest they go to Rocky Mount."
By: JEFF    ZEBULON, NC
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"What began with an email, ended with a 2010 Street Glide in my garage! Frustrated w/ the Hampton Roads area HD dealers, a friend suggested RMHD. WOW, am I glad he did! From the moment I sent the "request a quote" from the website, the best experience in buying a motorcycle begun. Jay and the entire staff at RMHD should be commended for there outstanding service and treatment during the HD buying experience. What dealers in Hampton Roads coudn't do, RMHD could! Therefore, everyone in the Hampton Roads area take the 2 hour trek west to RMHD - where the price and service is second to none! Again, thanks everyone at RMHD - you have a customer for life. 2010 Street Glide: AWESOME, Experience at RMHD: FANTASTIC, The ride home: PRICELESS!"
By: Bill    Chesapeake, VA
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"I recently purchased a 2010 Ultra Classic,(7-23-10) and I am very well pleased with the deal that I recieved. I went to some of the other local Harley Dealers and they was way above the price and deal that I got from Rocky Mount Harley. One of the dealerships I went to (in Raliegh),was so high and outragous I asked the salesman if he was on drugs. I decided to check out others and come across RMHD.Brock,Jay,and Eric was very polite and done what they said they would do. I highly recommend that if anyone is looking to buy a bike to come see them."
By: Jimmy    Garner, NC
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"I purchaced a 2010 Road Glide, and this has been the best experience that I have ever had with a Harley dealer. Each member of Rocky Mount Harley Davidson is very polite and always very helpful. Thanks so much."
By: Kevin    benson, NC
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"You guys are the best. Had a problem with the EFI computer, and it was diagnosed and corrected quickly. Thanks again to everyone in the shop. "
By: John    Littleton, CO
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"I recently purchased a bike from Rocky Mount Harley Davidson. I was given the "red carpet" treatment all the way. Everybody was very nice to me and made my purchase go very easily. My future purchases will be at this dealership."
By: Paul    Warrenton, NC
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"Rode my trike down from Va. for 5K service and price Chris quoted was on target. Slight difference since I switched from syn3 to amsoil.Bike performed better on the ride back as Chris said it would. My faith was restored in RMHD. See you at 10K. Keep up the good work. Harlen it was good to see you back."
By: Charles    Chesterfield, VA
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"Bought my first Harley from Rocky Mount HD and was the best experience on a large ticket item I've ever had. Eric was great in answering all questions and there was absolutely no pressure. Super happy, would recomend Rocky Mount HD to anyone. Great Web Site, Friendly Staff and great values...two thumbs up!"
By: Michael     Nashville, NC
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"You guys are the best. After e-mailing several dealerships you responded the same day. I never got the first call or e-mail back from the others. You have my business! Everyone there was great. You remember that the customer is why everyone is there. I've never been treated better at any dealership, car or bike. Thanks. It was a pleasure."
By: Robbie    Williamston, NC
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By: Cheryl    Rocky Mount, NC
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"To all at Rocky Mount Harley Davidson; thanks for making my purchase of a 2010 "Trike" a very pleasant experience. I was thoroughly impressed by the professionalism and friendliness of everyone I met at your dealership. Larry Overby "
By: Larry    Erwin, NC
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"Both Chris in service and Scott in parts were very helpful. I live alot closer to another dealer. I will not deal with them again. I tried 3 times. (terrible service). Rocky Mount gets my business. Thanks, Ed "
By: Ed    hertford, NC
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By: Ryan    knightdale, NC
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"I purchased an Electra glide classic yesterday and it is beautiful and all the people at RM HD are wonderful It is the best vechile buying experience I have ever had. From the time I got there until I left I was important to the people there. I would recommend this store to anyone wanting the HD experience.I rode my trade-in 66 miles and it was worth the ride. I will be doing all my business with them Thanks for everything. Special thanks to Eric and Brock and it was really nice to meet the owner John and really good guy."
By: Gilbert    Goldsboro, NC
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"Lets just say, the best Harley Davidson Dealer on the east coast interstate 95. Dont let the size of the dealership discourage, because they get the job done! Sales manager, Brock and Service manager Chris are a one-two winning combination. I travel over 150 miles to purchase my New 2009 HD in 2008, and still make trip for my scheduled maintenance. Yes, they are that great. Customer Service and Sales. Just ask for Brock in sales and Chris in Service tell them Ralph in Va recommended them!"
By: Ralph    HAMPTON, VA
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"First Time buyer and now a customer for life!!!! A++++ all around,from service to parts and the salesmen,these people make this the best and ONLY place I want to shop for my Harley gear. THANK YOU ROCKY MOUNT HD!"
By: Peter     Fayetteville, NC
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"I walked in the dealership looking a Flame Blue Pearl 2010 Ultra Classic. Eric came right over to me and ask if he could assist me and I told him what I was looking and that I had a bike to trade in on the new Ultra. Eric went out and looked at my old bike and came in and gave me a quote on the new bike including what they would give me on the Kawasaki I was trading. The price on the Ultra was great and I was pleased with the amount they allowed me on my trade. They didn't have the color I was looking so Eric and Brock went to work and found one in Burlington. That afternoon John went and picked the bike up himself (thanks John). I went back in on Saturday and completed the paperwork and Eric again was great. John came in and introduced himself and thanked me for my purchase. I was then introduced to each department in the dealership with a mini poker run as a way to introduce each person responsible for the departments Again a wonderful experience and what a way to make a customer feel more at home. I will tell you that I looked around at other dealers before I went to Rocky Mount Harley and can honestly say that the costumer service that I received at Rocky Mount Harley is second to none. I picked the bike up today and Chris went over everything with me to make sure I new how to operate everything on the bike. He was great and again a wonderful experience. I would like to think Eric, John, Brock and Chris along with the others I met in the dealership for making me feel at home and for a great experience. "
By: Jamey    NC
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"This was my second purchase from RMHD. Bought a new 09 Road King in April 09 after selling an Ultra Classic. I liked the RK but it ain't no Ultra Classic. Called Jay and told him I just wasn't happy with RK we got together on a new 09 Ultra Classic and I couldn't be happier. Jay you are the man. Thanks to Brock and Eric as well. And for service, Chris Riley, none better, he listens to you and processes the info and gets the job done along with the other service techs. Thanks again RMHD"
By: Bo    Washington, NC
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"Just picked up my 2010 Heritage Softail Classic. Great overall buying experience, definitely no buyer's remorse. This is my third Harley, the second one that I have bought from Rocky Mount H-D. It is well worth the time and mileage to ride there. Jay Williams gave me a fair appraisal on my trade-in and the dealership found the color and options I wanted on my FLSTC at a good price. Both Parts and Service have given me good advice on options for both Show and Go. I had a lot of H-D dealers to chose from and I picked these guys."
By: Allen    Cary, NC
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"Best HD dealer that I have ever dealt with. The customer service was very pleasant from all folks working at the dealership. I will be back for future purchases."
By: Anonymous    Mount Airy, MD
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"I love the new to me bike I just purchased. Every person I spoke with had a positive attitude that made my shopping experience a pleasure. I will return many times to buy any items I want or need. Thanks to every person there I got the bike of my dreams. Louie Miller Wilson NC"
By: Louis    WILSON, NC
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"I want to thank the whole Rocky Mount team for the smooth puchase of my 2010 Ultra Classic. I had a fantastic experience with the TEAM! I visited the Rocky Mount Harley store about a month ago and was very impressed with the hospitality. That night I went home and browsed the web and found the website. It had to be the best I have ever seen. All other Harley dealerships don't post a real picture and price of their new inventory. Rocky Mount does. That made my virtual buying venture a whole lot easier. I have to say the other dealers lost my business over the internet. You guys have the future in the present. Thanks for your friendly customer oriented business. "
By: Chuck    Goldsboro, NC
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"A very special thanks to Chris Riley who is the MAN!!!!!! Thank you for all the help. To: Mo, Harlen, and Mike who always give the best advise, and are the best guys in Rocky Mount. Thanks to anyone else that I may have missed, you guys are the best Keep up the GREAT work. Tommy Macias RMFD "
By: Tommy    Nashville, NC
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"This is a follow-up to my last survey. Some good stuff. After doing some price comparisons at the Fayetteville, Smithfield, and Raleigh HD dealerships I consistently found my bike was priced $3000-$4000 more at each one. Not even close to Rocky Mount HD's price. Fixed my fork lock myself, pretty straight forward alignment issue. Eric, the Business Manager expedited my plates to me after the paper temp tag flew off riding home. Thanks Eric. Overall after doing the comparisons, and Eric getting me back on the road, my experience was well worth the TWO hour ride to Rocky Mount. Anyone checking this out, you can rely on Rocky Mount to have the very Best Price up and down the eastern sea board. The supporting departments bring there "A" game everyday, well worth a 2 hour or more ride to check it out, and make a purchase. "
By: Anthony     raeford, NC
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"After a close look at the posted testimonials, I do not think the dealership will post any evaluations that are not 5 stars, which is disappointing. Every sale in reality is not going to be flawless, there will be exceptional moments and not so exceptional. This is an evaluation of what I experienced, some of is great, some not so great. The day I went shopping was Aug 15th, the dealership was sponsoring an event. I got there on the tail end, as they were wrapping it up. I walked around alittle looking for any new Roadkings in stock. Instead the Screaming Eagle Fat Bob caught my eye. I must have looked at it for about an hour, Sales folk, and the Managers checked me out, but I got the "homeless guy" look. The we know he is there, but he is invisible, because we don't to get involved. The price being decent I contacted the dealership monday, and spoke with Eric Barill, Manager, financing secured, I relayed to him I don't want drive 2hours again and the same thing happened to me that happened to me on Saturday. Pick-up day, Saturday 22 Aug. Eric does the closing, he apologizes for blowing me off last saturday. Good thing. Exceptional thing: Chris goes over the bike with me, Chris does an exceptional job here. You feel good picking up the bike. Great thing: Service was able to get hold of the accesories, and install them, so when I came in at 0900hrs the bike was ready to ride. Not so Good thing: When I got it home, I tried to lock the forks, not happening. I contacted Chris at the dealership. Chris relayed all Dyna's have a problem with locking the forks, you have to try and lift up on the handlebars, pushing and turning the key at the same time. Have not been able to lock my forks yet. Thing I have not figured out, if Chris knew about this before I left the dealership, did he intentionally leave this part out of his presentation out, or did he forget? If yes it was intentional, that is definitely not a good thing. Overall it was an average day. Like I said at the beginning, if the dealership posts this I would be surprised. If they do, all the more the reason to come. Everything is not perfect, you have to take the good with bad. Will come back for required maintenance, well lets see, if this gets posted. "
By: Anthony    raeford, NC
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"bascially i brought my dyna glide thru the Email I gave them a hard time about price , but i finally felt good about the price and got my FXDC. Everyone there was real helpful for the girls in motorclothes to Scott in parts. Chris in service giving me the run thru on the bike. i will recommend RMHD to everyone !! pleasure dealing with you guys keep up the good work "
By: gary    fuquay-varina, NC
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"7-31-09, I got it - the first CVO 2010 Street Glide in Spice Rum and it is Gorgeous! Everyone at RMHD treated me like royalty. Hats off to Harlen and Brock . I told you I was coming for I just had to find the right ride. Chris did an awesome job going over the bike with me for it's one Screamin' Eagle! Mike and Scott hooked me up with awesome add-ons. Eric wrapped it all up and I was done. You only live once - Get You One!"
By: Britt    Henderson, NC
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"I just purchased my second new bike from them a 09 Road King and like the first one (06 1200L) I loved all the support and interest in everyone in the store. I can't wait to do my first road trip on it as soon as my honey of 29 yrs recovers from surgery. Will be seeing you either at the shop or on the road. Tom & Sandy Seibert"
By: Tom & Sandy    Tarboro, NC
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"I have buying experiences at other dealerships including the one nearest my home. Rocky Mount HD is by far the best place I've ever done business! It is well worth the 140 mile round-trip to deal with these people! Brock and I worked out a deal for a 2009 Ultra Glide through email. It was a May/June cutom color so I ordered and waited. The price was excellent! These guys played none of the games that other dealerships have tried to play with me. Everything was easily understandable (including my 2004 Heritage trade-in) and totally above board. No pressure, no trash. They also gave a lot of incentives. I have now put just under 3000 miles on the bike and I've done the first service. Once again, the guys at Rocky Mount HD did a fabulous job. No run-arounds, and no games, Thank you Eric, Brock, and Harlen for treating me like a customer that matters! I look forward to many more years of service from you guys! David Dowless Raleigh, NC "
By: David    Raleigh, NC
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"Hey We just wanted to let you all know that when we bought our 2009 Harley you all felt like home to us.It was great service.We could'nt have asked for more! Thanks!"
By: William     Woodland, NC
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"This was my second bike purchase from RMHD and they treated me like an old friend instead of just a repeat customer! The guys all worked really hard to get me the deal I wanted on my new Heritage Softail and I couldn't be happier! "
By: Beth    Research Triangle Park, NC
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"Jay and all the staff at RMHD were great. They made my buying experience so easy, everything was done via e-mail all I had to do was come in sign some papers and drive my bike away. They have earned my business for a long time. i will gladly drive the 70+ miles to do business with them again."
By: Mike    fuquay varina, NC
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"On vaca from GA to DC (Jun09) and back via I-95, I stopped in on 6 HD shops to buy a "been there done that" t-shirt. Rocky Mount HD was a standout to me of the 6! But also, the store and motoclothes section were great and the people too. The over look and upkeep of the store was outstanding. I bougth a t-shirt and then called RMHD back once I got home to order that HD jacket I liked too b/c my local HD said it was discontinued! If I lived closer to RMHD, I think I would trade exclusively with them. Great store/shop. "
By: ed    cochran GA, GA
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"We would like to thank everyone at Rocky Mount Harley for a great buying experience. We purchased a 2009 FLHT and absolutely love it! The trip down from Maryland was over 320 miles, but well worth it. Thanks again to Jay, Harlen, Brock, Eric, Chris, Mike, John, Jr., and Mary for your help."
By: Randy & Michele    Elkton, MD
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"Thanks RMHD for your patience and non pressure approach regarding my first bike purchase (09 Tri Glide). You guys gave me a very comfortable feeling and put me at ease when going through the bike with me. I have not ridden before and was overwhelmed upon the realization that of the journey that I was embarking on with this powerful machine. Brock you have a first class team. Everything people have told me about the Harley Experience is true thus far. Special thanks to Harlen and Mike for putting me at ease and his patience in answering my many questions via phone."
By: Charles     Chesterfield, VA
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"I love my new '09 FXDC. I talked to Brock for about 6 weeks via email until I was ready to purchase. He was very informative and helpful. Had a hard time with Harley dealerships (tried several within 200 miles of my home)wanting to accept my trade in ('06 Ridley AG Classic) but RMHD said they would and kept their word!! I am oh so happy with my purchase. Also won $75 to purchase accessories!! "
By: Anonymous    Durham, NC
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"Brock, I applaud you and the entire team for helping me with my first Harley! The bike is awesome. The process of getting a great price from you was only the beginning. Gettting all the financial information handled was smooth and very easy. Eric was great to work with and even helped me pick on the bike on Sunday! Thanks again for a great experience and rest assured I will send everybody looking for a bike to Rocky Mount! You guys rock. "
By: Marty     Raleigh, NC
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" This was a wonderful experience. Thank you Jay, Brock, Mike, Scott, Harlen and Eric. This dealership is top notch along with their employees. I bought a 2009 Street Glide. My salesmen were Jay and Brock. They were awesome. I got my accessories the same day dealing with Mike and Scott. My accessories were installed the same day, thanks to the people in the service department. I dealt with Eric briefly on finance. Harlen is the best he hooked me up with a test drive and bought me dinner after loading my bike for me. Thanks Rocky Mount Harley Davidson, T. Hawkins"
By: Troy    Emporia, VA
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"The staff at this dealership are superb. No matter what the question was, someone was able to answer it completely."
By: Allan    Sharpsburg, NC
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"RMHD is 100% focused on Customer Service and Satisfaction. Their knowledgeable team provided me with detailed information about my bike, my accessories and my financing to help me make an informed decision. They went above and beyond to make my dream come true. RMHD has earned another customer for life! "
By: Balthazar    Wake Forest, NC
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"A fantastic place to do business"
By: Anonymous    Emporia, VA
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"You guys are the greatest.... Thanks for every thing......"
By: Peter & Laura    Rocky Mount, NC
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"very satisfied great people to deal with ( jay and eric )will recomend to anybody"
By: john    elmcity, NC
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"i was very pleased with the way i was treated.Jay & Eric made buying my first harley a wonderful experience.i plan to deal with them in the future."
By: john    elmcity, NC
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"Jay Williams treated my with respect and professionalism. I could have purchased my bike at a local dealership, but the staff at RMHD is awesome! If your are looking somewhere else for a bike, DON'T, RMHD is where you need to go!"
By: Jeffrey     Fuquay-Varina, NC
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"From top-to-bottom, such a professional and friendly enviroment from people who seem to care as much about my bike as I do. I knew when I went to Rocky Mount I would receive a quick response from a concerned staff that was willing to quickly and economically willing to put me back on the road. Thanks a bunch from the entire staff!"
By: Steve    Snow Hill, NC
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By: patrick    wilson, NC
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"My wife Susan and I purchased our first new HD Ultra Classic in 2002 from Rocky Mount and found the people at the dealership very friendly and helpful in figuring out our riding needs.The price was the best we had found and the service that was given the best we have had at any dealership.We have been with Rocky Mount HD ever since. We just rode out on our 2009 Screamin Eagle Ultra Classic and look forward to many more years of loyalty from this dealership. The staff at Rocky Mount just keeps getting better all the way from the friendly greeting from Mary as you walk in to Brock in sells, jamie in parts and Chris in service. The staff makes the dealership.Each person in the dealership no matter where there station is always willing to help and get you to the right person, keep up the good work; you all deserve a pat on the back. Harold & Susan Hoffmeier"
By: Harold    Zebulon, NC
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"Today I purchased a 09 Superglide Custom. Wow, what an experience. I was greeted by everyone that worked there. Everyone from the front desk, salesman, parts dept, service dept, finance mgr treated myself and my wife with utmost courtesy and every aspect was explained to us in detail with no pressure. I contacted several HD dealerships but Rocky Mount HD was far superior! I also bought several accessories today for my new bike. This is a very well managed dealership that has the customer's needs in mind. I know customer service is their #1 priority because they proved it to me. I highly recommend Rocky Mount HD to anyone. Entire staff is great. Thanks for everything and I will enjoy my new bike! David Harrison"
By: William    Raleigh, NC
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"Finally a Dearship thats Friendly and Greets everyone, no matter how they look. Great staff, purchaseing my 08 FLHTI was easy and quick. Thanks, Michael Earls"
By: Michael    Macclesfield, NC
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"I live in Willow Spring, which puts me closer to the dealerships in Raleigh or Smithfield, but I take the time to ride up to Rocky Mount. When I bought my Pre-Owned 2005 Road King Classic in June of 2006, I was treated very well by the sales staff, as well as the finance department. Subsequently, I've had all my service and maintenance done at RMHD, and I've even gotten a great exhaust and performance upgrade. The staff are great, the workmanship is stellar, and the price can't be beat! I highly recommend Rocky Mount Harley Davidson!!"
By: Anonymous    Willow Spring, NC
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"Thanks Rocky Mount HD. This is my third bike from this dealership and the only place I will buy from. Price, service,and overall professional attitude is the reason why. M.C. 2009 SERG N.C."
By: Milton    Greenville, NC
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"Thanks Rocky Mount Harley-Davidson! I love my Street Glide and get "55 m.p.g"! I do all my service with you and will continue too. Thanks again!"
By: WILL    RALEIGH, NC
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"THESE GUYS AND GALS ARE TOP NOTCH,THEY REALLY KNOW THEIR STUFF,REALLY HELPFUL,I GOT THE BEST DEAL IN THE WORLD. THANKS ALOT RMHD."
By: ROB    NASHVILLE, NC
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"The guys at Rocky Mount Harley-Davidson are simply 5-star all the way. Jay Williams handled the sale for me, and he was a straight shooter the whole time. I really appreciate the way he handled the sale, with honesty and integrity. I had to drive a good ways to get the bike I wanted, and I was glad to see he didn't fudge the numbers just to get me up there. We negotiated by phone and email, and I didn't get a single surprise when I arrived at RMHD... except one... they installed a couple of parts for free on the used bike I purchased that the original owner had taken off and not put back on when he traded it in. I'd buy from these guys again in a heartbeat, and I highly recommend them. Thanks, guys! -OldCoot"
By: Anonymous    Wilmington, NC
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"8 months ago I purchased a 2007 FXDWG and have been riding every chance I get. After meeting many riders and discussing our experiences I have realized that I am very fortunate to have dealt with the the guys and gals at RMHD. Most of what I heard can be summed up as: all others expect you to come in and BUY a bike, RMHD, on the other hand, invites you in and SELLS you the bike. You are a welcomed customer at RMHD greeted by a friendly, helpful staff rather than an obnoxious character that thinks he is doing you a favor by just acknowledging your presence. RMHD left such a great and lasting impression on me that I had to come back and thank you all. In the meantime I have been telling everyone I meet about how high you have set the bar (and shield) for other dealers. Thats reason enough to ride past other dealers. Keep up the good work! "
By: Lawrence    Fayetteville, NC
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"I spent time in the store for the last year looking and trying to decide which bike I wanted. I finally purchased a street glide a few weeks ago. The whole experience was enjoyable and the staff always made me feel welcome. A lot of business's could learn from these people. Thanks to all of you."
By: Garry     Raleigh, NC
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"I was impressed by the employees attitudes it seemed that they wanted to be there. I drove past 3 dealers to purchase my crossbones. I work in sales myself my success is due to I believe in my products that we sell, I see this at your dealership. Thanks to Jay Mary 1 and Mary 2 Ashton and Melissa and Eric "
By: DAVE     Va Beach, VA
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"WOULD HIGHLY RECOMEND THIS DEALERSHIP TO ANYONE WHO WAS LOOKING A BIKE ,PARTS,ACCESSORIES,SERVICE OR JUST PLAIN GOOD OLD FASHION FRIENDSHIP. ROCKY MOUNT HARLEYDAVIDSON IS A ONE OF A KIND DEALER. COME HANG OUT ON SATURDAYS AND SEE FOR YOURSELF. "
By: RANDALL A.    ROCKY MOUNT, NC
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"Thanks to all. Best dealership I have been in, and the people is a joy to work with. They care and word of mouth from other friends all say the same. They are worth the ride. "
By: James    Kitty Hawk, NC
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"I have been riding Harley Motorcycles for 40 years and have purchased lots of vehicles. Rocky Mount was the best buying experience I have ever had. I sent an inquiry over the internet and it was responded to immediately. Brock Pepper (sales manager) called and after he sweetened the deal to knock my wife off the fence we handled everything over the phone. Brock took my word as my bond and everything he promised he delevered. I arrived to your dealership on Saturday, May 31st, which I found to be proable your busiest day this year with a memorial ride, music, lunch and hundreds of biker there. The store was packed!! Brock met me as planned, then handed me off to Eric (business manager, big guy, big smile) who held all calls and focused on us to handle the paper work. He took time to explain everything and made sure I had all the things I needed to make my purchase complete. Eric then took me out to the sales floor and they insured that I was treated as the only person in the store and that I was able to find any accessory or clothing item we were looking for. I found some items that I intended to add to the bike and then thought of the large crowd and how difficult it would be to add these items. It was then that I met Gregg (service manager) who told me he would work me in. Gregg's job was also to go over all the aspects of a new bike. I rode Police bikes for (6) years, but this was my first with fuel injection and ABS braking. Up to their ears in alligators did not faze this staff of professionals as I was treated as the only customer they had to deal with on a busy day. I must say, I don't know the owner, but he is one lucky person to have such a dedicated staff of professionals in his organization. I rode 100 miles and pass at least 5 Harley dealerships to get to Rocky Mount. I made the right choice in selecting this dealership to assist me. To the Guys and Ladies of Rocky Mount, Thanks for a job well done."
By: Gil    Fayetteville, NC
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By: Kristina     Robersonville, NC
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"I really enjoyed my experience with all of the staff, all were very helpful and very professional.I would like to thank Jay,Brock,Erik and John. All of you treated me great when I was in the dealership. John, I would like to say that you are running a very top notch dealership and I definitely would recommend someone purchasing their bike from you also. I am very pleased with my new Softail Heritage that we just got this week. My wife and I both agree that we were treated very well and enjoyed our experience with your dealership. Thanks again. Billy and Teresa Dorsey"
By: William    Nashville, NC
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"My wife purchased a brand new '08 Electra Glide Classic for me for my 50th B-day on April 26, 2008. The staff at Rocky Mount Harley-Davidson bent over backwards to help her in this purchase. I had no idea at all that she had done this until I walked into the dealership and Harlen told me Congradulations !!!!! I was speechless(and teary eyed !!!) Harlen and Eric went the extra mile for her in getting the bike I wanted.The entire staff at RMHD made the entire expirience one I will never forget. My wife was doing all this without me even having a clue. I walked in and the bike was sitting there with balloons and a big ribbon on it . Some friends of ours told us about 3 or 4 years ago to go to RMHD whenever we decided to buy a bike and they would treat us right and that is exactly what they did. Again I want to thank my wife Melanie and Harlen and Eric for making this dream come true for me. ( by the way Harlen You can take my name off the RENTAL LIST now !!!!!!!) Thanks again, Wayne Waters"
By: Wayne and Melanie    Farmville, NC
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By: MICHAEL    
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"O.K. I am stoked. Second bike purchase and I am more impressed with Rocky Mount HD than I was before. (if you can believe it ) Brock did an excellent job of putting the deal together, and Eric was most pleasing to deal with. The shining star was the guys in the shop and parts. Greg in service, along with Tim Cooper, are just the best that has ever been. Scott and Joe in parts are always Great to deal with. Mary in motorsports is always a plus for the clothes end of it. What a winning team you guys are. Keep up the great work."
By: Terry    Nags Head, NC
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"It was a pleasure dealing with the people at Rocky Mount Harley Davidson. We traveled over 530 miles roundtrip, passing other Harley Davidson dealerships, to get to Rocky Mount. We handled all the details over the phone with Brock Pepper, the Sales Manager. We have already started telling our friends who ask why we went so far that it was worth the trip (the 3 local dealerships couldn't even come close to the deal and especially the customer service). We want to thank Rocky Mount and look forward to dealing with them again in the future."
By: Karl    Cascade, MD
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"I have been nothing less than completely satisfied with the recent purchase of a 2008 HD FXDC (Dyna Super Glide Custom) from Rocky Mount Harley Davidson. I handled 90% of the deal via email with Brock. He was very helpful answering all of my questions and responding to my emails usually within a matter of minutes. When I arrived to take delivery, the bike was waiting with all of the accessories installed. The deal went exactly as promised with no surprises. Eric was very helpful with making the decision to finance or not. Greg was very informative about the bike and took the time to answer all of my questions on my first HD. There are two HD dealers which are much closer to me but, I am more than willing to travel the 70+ miles to continue to do business with RMHD!!!"
By: Tom    Holly Springs, NC
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"Dear John, Greg, Brock and Eric: I have a great and different experience to pass along to you concering your first class dealership and employees. I purchased an Ultra Chassic though an individual on ebay, that purchased this bike at your dealership. Being in Oklahoma, I requested from the ebay seller that I wanted a dealer assist to help me through the details on the inspection, title review and shipping etc., and be my eyes during this purchase. I first talked to John and he said he would be very happy to help. The rest is history. Many thanks to Greg, Brock, Eric for working with me to make this happen! I was treated like a true customer, and they always answered my questions in a timely manner. Many thanks again to John for allowing this to happen. Clark Nail "
By: Clark    Shawnee, OK
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"I would like to think everyone involved in helping me purchase 2008 road king,dark pearl blue.friday will be two weeks averaging 48mi per gallon.There are 500 miles on the ROAD KING.CAN NOT EXPLAIN HOW GREAT THE RIDE IS.... I lost my daughter to breast caner we fought for two years.she was 32yrs old electricial enigeer from nc state.My wife and i are not suppose to have children,been married over 20yrs.We have a 6yr old daughter.If GOD ALLOWS ME TO STAY IN GOOD HEALTH I WANT TO RIDE IS COUNTRY WITH MY GIRL.I tell you this i am old warrior no always easy to get along with.when ever my time ends on this land.I want SARA LYNN to remember her dad and the great times on our ROAD KING. "
By: Thomas     Williamston, NC
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"I picked up a used Road King from Brock last year. Brock went above and beyond with the trade in of my sportbike. While waiting to pick up my bike I met almost the entire staff that day and they were all very nice and approachable. I recently spoke with Brock about the purchase of a 08 Steet Glide and when I went to "other"dealers in my area they said they couldn't come close to the price Brock gave me, one salesman even walked away shaking her head. (Brock must be doing something right here!) It's worth the 125 mile drive from where I live to deal with Rocky Mount Harley Davidson. As long as I'm on the East Coast they have a customer. Thanks again!"
By: Gary    Smithfield, VA
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"To make it short and to the point , Your dealership and staff were awsome!"
By: Larry    Bloomfield , IN
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"The staff at R M HD are not just people working;they are down to earth people that really want to help you with your best interest in mind. "
By: kenny    durham, NC
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"Rocky Mount Harley-Davidson is the greatest! Everyone is so friendly and professional. And "FREE" lunch and refreshments every Saturday! Wow! The whole team; sales, the business office, service, parts, accessories and motorclothes - Great Folks. Every rider should do all of their business at Rocky Mount Harley-Davidson. Keep up the good work. Henry"
By: Anonymous    Garner, NC
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"I bought at 2005 FLHRCI (Road King Classic) back in June, 2006. The sales staff were very friendly, and they were never overbearing. I felt free to ask questions, test ride the bike, and the price I got was very fair. I live close to Raleigh, and there are at least 2 dealerships which are closer to me, but I always choose to make the trip up Route 64 because Rocky Mount Harley is the best I've seen, and their prices can't be beat. I even had them do an exhaust upgrade, and I couldn't be happier! They are definitely worth the trip!"
By: Michael    Willow Spring, NC
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"Just wanted to let everyone know what I great experience I had from the time I walked in the door until I rode back to Winterville NC on my new 2008 Dyna Super Glide. Wow what a bike. I love everything about it. Everyone in your dealership was great. Jay (working the sale), Brock (putting it all together), and Greg in service showing me around my new bike. Even being super busy in the service department, Greg still took the time to show me all the features of my new ride. Thanks for the warm welcome to the the HD family and I look forward to seeing you all again soon. Steven Foreman, Winterville NC. "
By: Steven    Winterville, NC
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"Bought 3 motorcycles from Rocky Mount. Great service and price. THE BEST ! Andy Wood"
By: Andy    FL
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"I found the motorcycle I was looking for on your website. I email and called and talked to Brock in Sales. I came down in on a Saturday in March and purchased a Chopper Blue/Silver 2006 Ultra. The sales and F&I departments bent over backwards to get me out the door on my new ride. The service dept installed the extras so that I could get out and home before dark. Mike in F&I did a great job of getting me the payments I wanted. Later the bike developed a leak and the service dept took care of it in a very timely manner. Also the CB was not working, they were not able to make the repair while I was there, so they sent someone to Elizabeth City 2 hours away and picked up the bike made the repair and returned it to me. I have been very pleased with all departments and the dealership as a whole. People are always very friendly when I am there. I will recommend Rocky Mount HD to all of my friends! Thanks, Glenn"
By: Glenn    Elizabeth city, NC
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"I had test driven a Heritage at a dealer in NY,but the salesman was unable ro get the color I wanted. As I left the dealer,my friend knew of a friend who had found a hard to find bike at Rocky Mount HD. I called Darryl and told him what I was looking for,he didn't have one but would get back to me. Well within days he found the bike and I'm the proud owner of a 2007 Heritage softail classic in Jake and Elwood blue sunglo. I've had the bike a month now and have 1800 miles on it already and get compliments everywhere I'm seen on the bike,most recently,in Maine and NH. I would recommend this dealership to anyone,a very pleasant and pressure free transaction,they couldn't do enough for me. Sorry so late with this review....been busy riding my new bike! :)"
By: Dawn    Wappingers Falls, NY
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"ROCKY MOUNT IS A GREAT PLACE TO SHOP! THE STAFF IS GREAT TO WORK WITH! I LOVE MY NEW BIKE AND HOW I AM TREATED LIKE FAMILEY."
By: Bernice    Fremont, NC
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"You guys and gals are great and easy to work with. Your prices are in line with what Harley-Davidson says they should be. No add-ons from the Parts Dept. which only jacks up the overall price! I wanted a stock bike so I could add what and when I wanted to purchase. Lets Keep up the EXCELLENT customer service. Oh yeah, I purchased a 2007 Street Bob (it is a hot rod) to go along with my 2003 Ultra Classic. Now my Daughter can ride along side of Me and the Wife. Let's hear it for FAMILY TRADITION!!!!!!!"
By: Michael    Raleigh
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By: Frank "Chip"    Powhatan, VA
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"Thanks John, Jimmy, Brock, Gregg, Mary for helping me get my new Harley Roadking ! I really enjoyed my experience with your dealership and look forward to shopping again soon! Once again thanks to all the staff at Rocky Mount Harley Davidson, You all run a 1st class business."
By: William    Tarboro, NC
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"I purchased my 2007 Ultraclassic on December 7, 2007 and now have approx. 2000 miles on it. My wife and I love the bike. I just wanted to drop a quick line to all at Rocky Mount HD to say thanks for the superb customer service I received during my purchase, especially from Brock and Darrell. From the moment I talked to them on the phone to the day I picked up my bike they treated me like royalty. The drive from Chesapeake was well worth it. My Harley shopping experience over the years in Tidewater doesn't even come close to the quality of treatment I've received from Rocky Mount. I've spoked several times to Greg and his service staff and the treatment I've received from them is top notch as well. I tell anyone who is considering purchasing a Harley to check out Rocky Mount first and since December I know of two folks who have taken my advice and are extremely pleased. So thanks again guys and we'll see you soon. Rick Fortner Chesapeake, Va. "
By: Rick    Chesapeake, VA
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"I shopped all around the DC metro and surrounding areas for my bike and basically couldn't get no satisfaction.. I was paying cash and felt that I should get a decent deal. A friend told me about Rocky Mount HD, so I called and spoke with Jimmy Lyles.. Right away I was impressed with Jimmy's willingness to look out for me.. Over a span of 3 or 4 days we worked out every detail of the purchase.. After about 2 weeks my bike was there and ready.. I travelled the 250 miles to give Jimmy the loot and pick up my 2006 Ultra Classic.. I thought that once I paid him that the nice guy act would end.. It was not an act.. Jimmy and the whole Rocky Mount staff are in a class by themselves.. It has been a year since my purchase and I still travel to Rocky Mount for all of my Harley needs.. Even to buy a T shirt. Thanks guys.. I am a true Rocky Mount HD advocate.. "
By: Pete    Landover, MD
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"Bought a 2006 Night Train. Brock Pepper and the whole staff treated me like family. No one rushed me. This is my third Harley but has been the best buying experience ever.. Thank you........5 Star dealership"
By: Steven    Apex, NC
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"I was about to purchase a Yahama because I did not think I could afford a Harley Davidson untill I met Brock that was when he told me the truth I bought a 2004 1200 Sporster Custom cheaper than I could have bought a 2003 1100 Yahama. This was my first Harley and I have enjoyed it ever since thanks to every one at the Rocky Mount Harley Davidson shop."
By: Terry    Elm City, NC
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"It was a great experience dealing with Rocky Mount Harley. I saved THOUSANDS of dollars over buying the bike in Hampton Roads Virginia. All of the local dealers charge thousands over MSRP. It is definitely worth the ride to Rocky Mount!!! "
By: Jim     Virginia Beach, VA
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"Everything was done very professionally. I enjoyed all the help that everyone gave me. Thank you"
By: Tom    Tarboro, NC
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"We went to several Harley Davidson Dealers from Myrtle Beach, SC to Goldsboro, NC and none of them could beat Rocky Mount Harley Davidson Dealership. RMHD is the greatest hands down!! I purchased my 2007 Softtail Heritage Classic and joined the family @ RMHD!!! Everyone treated my wife and I just like we were family, not customers!!! All the staff were the greatest from the sales manager, Brock Peppers, who gave us an unbelieveable deal, to Mary Turley who helped us with our motorclothes. Mike Jury, Tim Cooper, Scott Eaker and all the other great people @ RMHD, we cannot thank you enough for all that you did. These people are friendly, very knowledgable and just all around super people!!!! Anytime we are in the area you can bet we will stop by to see everyone and say hi!!! If you are in the market for a new Harley Davidson, don't waste your time, just go to Rocky Mount Harley Davidson, get the best deal around and enjoy the greatest experience of your life!!!! We sure did and we will go back in the future!!!!!!!!!!!! Thanks again and we will never forget ya'll!! Jimmy & Kris Barnhill Havelock, NC 28532"
By: Jimmy    Havelock, NC
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"Well, here we go again! That nasty "I want a new one bug, has bitten once again". I am currently on a quest to find a new and improved Harley. Based on my last purchase, and the excellent service interaction of the 4 years after the purchase,The question of where I will buy this new bike has already been answered. Rocky Mount H/D is most assuredly the place I will pick up my new bike, but what color and accessories is yet to be determined. However I have no doubt I will be as pleased as I have been over the last 4 years. Thanks for standing behind me and my purchase for the whole Harley experience......It confirms to me that there is only one place to buy. I will be seeing you guys soon."
By: Terry    Nags Head, NC
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By: Bernie    Fremont, NC
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"My overall experience at Rocky Mount Harley-Davidson has been fantastic. Brock (Sales); Joe (Parts); Mike (F&I); Greg (Service & Warranty); Noel and Melissa( Motor Clothes); and Ray (Delivery) were professional and courteous throughout the buying process. In addition, everyone is highly knowledgeable. I have visited several H-D dealerships within the last few months. I have felt the most comfortable with Rocky Mount H-D. Everyone has treated me with dignity and respect. You truly make a customer feel valued. I have been greatly impressed. I would highly recommend Rocky Mount H-D to anyone who is looking to purchase a Harley-Davidson motorcycle. Keep up the good work! Sincerely, Kerry Brown 2007 VRSCDX (Night Rod Special)"
By: Kerry    Fredericksburg, VA
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"I went to A event to donate A toy for A good cause and got persuaded in A friendly way to buy the bike of my dreams.I will always be thankful and tell everyone I met were to go when they are looking for A great place to buy A bike. thanks for A realy great buying experience Billy Stewart"
By: billy    clayton, NC
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"Recently purchased 2 Sportsters. 883L for my wife and a 1200C for myself. Absolutely the best price around. Spent a lot of time checking on other dealers before i went to Rocky Mount. All the people there were great and i have sent one person down already who bought a bobber and am working on a few more.This dealership definitely understands what it take to make a business successful and i would HIGHLY recommend them to anyone looking to buy. Its the only place i would consider when i am ready for my next bike."
By: ken    sunbury, NC
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"I would like to thank Greg (sales), Mike (financing), and Darrel (service). Plus the women in the clothing line part of the store. The customer service at Rocky Mount is great! I have referred many friends to Rocky Mount. It is well worth the drive. I will continue to buy my motorcycles at Rocky Mount!"
By: Sean    Elon, NC
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"Dear John. I never thought that I would be starting a letter with this salutation but the news I have is mostly favorable. I testify that I have really enjoyed my new FLHX. The recomendation that you made concerning our past riding experiences helped me decide which model to purchase. It has been twenty some years since any time in a saddle and after the first few days of riding I discovered that a larger, more comfortable seat and a taller windscreen were needed to accomadate my ancient body. No problem, I had a catalouge and could find what I needed. I have ridden almost 3000 miles in six weeks. My butt is much more comfortable and I can see where I'm going. Although I have made these small observations I want to proclaim that your staff is very professional, highly motivated and extremely people oriented. I plan to continue to deal with Rocky Mount Harley Davidson and when its time to buy my next ride, I'll come and see you. Sincerely Dave Green "
By: Dave    Morrisville, OK
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" RMHD redefined Customer Service for me. Trying to make a decision on purchasing a motorcycle was pressure enough for me and being able to do so without added pressure from the sales staff or finance mgrs certainly deserves 5 stars in my opinion. There were so many choices regarding the color, the style, the wheels, the pipes, the controls, and not to mention the accessories! Well, Brock Pepper, Asst. Sales Mgr. was the man! He helped to put together "MY DREAM COME TRUE". I can't remember how many times I changed my mind with this or that, and Brock Pepper had the patience of a saint! He never once tried to pressure sale us, instead he simply respected my inability to decide at that point, and then encouraged us to think about it. He offered more than once, and did, "Hold" my bike. I know I was certainly a 'teacher of patience' for him. His professionalism, knowledge, smiles and sense of humor was greatly appreciated. Thanks Brock, your the best!!! Oh yeah, Hats off to Britt, the Warrenty Mgr. He went into great detail regarding operating and caring for my new 2006 XL 1200 Sportster Custom Low. Britt was very professional and I was really impressed with his knowledge of motorcycles. He helped give me new comfort level in taking care of my bike and most importantly ... I left there knowing I had the Customer Support I needed and wanted! Thanks Britt, your awesome!! I drove 7 hours to RMHD to purchase my bike and my boyfriend drove 2 hours to purchase his at RMHD prior to buying mine. We had already visited over 7 other HD dealerships and believe me, the drive to RMHD was well worth it. They are the BEST! Thank YOU ALL at RMHD, I Love My Bike!!! "
By: Patti    Summerton, SC
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"We visited the dealership this past Saturday and had appointments to have a 5000 mile service on Caren's Low Rider and the 25000 mile service on my Wide Glide. Matt was the mechanic and I just wanted to say that we could not ask for more polite people than the employees at RMHD. From the moment we walk in the door we are greeted as "friends" and everyone makes you feel appreciated for picking their dealership for your business. We brought some friends with us this time to get service work performed and they were made to feel the same way. We appreciate your people!!! Thanks for making us feel good!"
By: Marvin & Caren    Farmville, VA
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"Rocky Mount Harley Davidson is a most respectable business. The purchase of my 2006 XL Sportster Custom Low was exciting, professional and rewarding. The staff at RMHD is unique in America today. American Heritage lives on in a staff that carries the attitude of customer serivce for the Harley Davidson tradition. I now know what it feels like to become a member of a special family that values American Tradition. All Staff members knew their role, and some mulit-tasked, will provide any new customer with an exerience of thrill and excitement to become a new owner of a Harley Davidson Motorcyle. The best motorcyle in American today, carries on a tradition that will never die. Thanks, RMHD for enabling my dreams to become possible. Job Well Done! Christopher Carroll, Middlesex, NC"
By: Christopher    Middlesex, NC
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"i am in iraq and i stopped in your store in feburary and the way i was treaded overwelmed me. and the hard work you all did to make my dream come true i just want to say thank you. spc.ralph white "
By: ralph    monticello, GA
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"Brock and staff were great. Starting with the price I received on the bike, to the loading it to start my journey home, was a great experience! Hats off to RMHD! "
By: John (Phil)    Elizabeth City, NC
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" I just purchased my 2006 black cherry Street Glide from Rocky Mount Harley Davidson. I live in Chesapeake, VA and when I began my search for my Street Glide I wanted to make an informed choice. So I began looking at the HD dealers in Hampton Roads. I found that most had raised their prices 2 or 3 thousand dollars above the MSRP price that was posted on the HD USA web site. I even had one salesman tell me that his dealership did not go by the MSRP price, they went by dealer MSRP. (What The HELL is "dealer" MSRP?) So I started calling HD Dealerships and who did I get on the phone at Rocky Mount Harley Davidson, but Brock Pepper, a very honest man. Can you believe it... the price he told me on the phone was the same price I got when I showed up at the dealership. That's not all... I was given a substantial store credit to spend any way I wanted, and my first 1000 mile service is free. Hell, Brock even bought me lunch and helped tie my new bike down on the truck. I didn't want something for nothing; I just wanted to be treated fairly and I was treated like I had known Brock and the rest of the staff all my life. I love my new bike, I wasn't even home yet and a guy at a gas station was asking me about it. I can't begin to tell you how sweet the ride is! I will tell all my friends to make the drive to Rocky Mount Harley Davidson. It was the best buying experience I have ever had, and well worth the trip. 5 star all the way... Justin Tindall/Chesapeake, VA "
By: Justin    Chesapeake, VA
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"Awesommmmmmmme Baby!!!!! My 2006 Screaming Eagle Fatboy is all that! I didnt have to wait around or here any stories, RMHD got me what I wanted and fast. This is my second fatboy and it is all that: one bad bike (purple,red,lots of chrome) with attitude if you know what I mean. Look out world. I am a small business ownwer myself, and not only did Greg my salesman and the guys in the parts depatment make me feel good, but I met the owner John Rudolph and he made me feel much appreciated. HAts off to the dealership, but my bike IS THE BOMB !!!!! Britt Sams Henderson, NC"
By: Britt    Henderson, NC
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"I recently bought a 2003 wide-glide from Rocky Mount Harley Davidson. It was the most enjoyable experience I have ever had buying a vehicle. Greg Jones and the rest of the staff where very informative, they answered all questions, heck they even took that old honda in on trade now thats a deal.. They worked with me on everything it was great. When and if I buy another Harley it will be from Rocky Mount Harley again. My wife even said it was nice to go back to a place that remembers you and treats you like family. Great job Guys and Gals..... Keep up the great work."
By: David    Castalia, NC
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" We had been to several other dealerships and told them of our intentions to buy two bikes. We promptly walked out when they were less than enthusiastic about our requests and questions. We walked into the Rocky Mount HD dealership less than one hour before closing and walked out with not one but two bikes. Brock Pepper was awesome, he located us a Fatboy for my husband and emailed photos of my Deluxe while it was still in the service bay getting its radical paint job installed. Mike Jury was great in helping us select some different handlebars for the Fatboy and other custom parts. Mike Eason made the financing process painless and helped locate an insurance company that saved us over $800.00 per year! Darrel Ange gave us our overview of the bikes once the paperwork was done. He not only did the required items but also covered handy tips from his experience. The owner, John Rudolph, delivered the bikes to our home on a Saturday afternoon. Being first time riders and not having a trailer yet this was a wonderful benefit to us. I would recommend Rocky Mount HD to anyone considering buying a bike. It was worth the drive from the Raleigh area."
By: Bill and Frankie    Willow Spring, NC
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"Every step from sales to insurance was absoutely 5 star !This was our most pleasant buying experience ever !We were completely satisfied and recommend to everyone to make your next HD purchase at Rocky Mount HD.Thank you very much. Sam and Terri Land.Louisburg,NC."
By: Samuel    Louisburg, NC
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"I bought a 1997 Roadking I got a great bike at a great price. The staff was Great! The 200 mile ride to your dealership was well worth the trip. Thanks "
By: steven     florence, SC
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"Could not have had a better buying experience than I had with RM Harley Davidson. My dealings with Brock Pepper (sales, Scott Eaker (parts) and Mary Turley (accessories) made buying my Harley one of the most pleasureable buying experiences I ever encountered. I traveled two hours from my home to deal with RM Harley Davidson and will continue to make that drive fro all of my Harely Needs. I highly recommend using them - regardless of your drive!!"
By: Lee    Newport, NC
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"I just purchased my new '06 Lowrider. What a great staff and friendly people. We have a bit of riding to do to reach Rocky Mount but it is worth it. Brock, Mike and Scott are the best. We have told our friends about RMHD and were shocked to find out two members of our Cruiser Club purchased their bikes here. Thanks guys...... I am ONE HAPPY HARLEY OWNER Thanks to you."
By: Caren    Farmville, VA
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"Went with my roomate who was purchasing an 05 Night Train he had seen on the web site. I had beat the idea around about buying, but thought the price was out of my range. While looking around the showroom I talked with Brock Pepper. He guided me to a pristine 99 Heritage that had just been traded in. The price he placed on the bike was unreal! Fifteen minutes later I was a proud owner of that bike. I was introduced to the Service Manager and the rest of the staff. My roomate purchased his bike that day also, but asked to have the bike lowered. His would take a few days to complete. That didn't seem to be a problem with these guys...they delivered BOTH bikes to our front door! On top of that they extended our first service for free and even srung for lunch both times. This is what HD is all about! I would sooner drive the 1 1/2 hrs to have my bike serviced there than the HD dealership in my town, which is 10 minutes down the road! There is none better than this. Thank you for a great experience. "
By: Don    Elizabeth City, NC
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"We just purchased our 2006 Classic. We brought it home on Thursday, and spent all of Saturday and Sunday at the Fall Rally in Myrtle Beach. This is the 4th Harley we have owned ad the 2nd one we have bought brand new. By far this is the best ride, we had an awesone weekend. Thanks!!"
By: Joseph & Tammy    Carolina Beach, NC
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"After trying to buy a chopper from 3 other dealerships I walked in and rode home! The sales person was great! Big Dog had a rebate and got more than I expected. It took 15 minutes and the deal was made on Sunday! Ron USAF"
By: Ron    Pikeville, NC
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"My purchase was painless. Got to know staff well, they treated me with respect and went out off there way to make sure I was happy and making the right choices. No pressure what so ever! Thanks to Jimmy and Greg! Great guys to buy from and will do anything to get your business!"
By: Terry    ROCKY MOUNT, NC
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"I just purchased a used HD that I found surfing the web for that "Great Deal".... I emailed back and forth a few times with Brock and decided to make the drive to see the bike. The drive was 4 hours to get there. The bike was just as stated by Brock and actually a little nicer than the pictures reflected. These guys took care of everything from sales, parts and accessories, clothing, financing, insurance, bike operation and maintance, a fresh shine, and loaded it for the long drive home.... My experience was great and I will return to Rocky Mount Harley Davidson with my business...."
By: Jerry    Daleville, VA
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"My 2nd Bike in a year and a half. This dealership is the best. The whole staff are true professionals.Great service all around. I'm loving my new 05 Custom Paint Heritage Softtail Classic."
By: M.    Greenville, NC
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"The staff there was very friendly nad courteous, my boyfriend bought his bike from there and was very happy, I visited the mc dept. and the girls were wonderful!! Service even treated us to lunch!! I have never seen that before, kepp up the good work averyone!!"
By: rebecca    eliz city, NC
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"I have dealt with Brock on two occasions, last fall with a rental and then here again recently with a friends purchase of a new Fat Boy. He has alway been curteious, friendly and very helpful. Scott, Mike, and Joe in parts have also been very friendly and helpful when purchasing parts for my bike and also for my friends bike. I am very pleased and will continue to do business with Rocky Mount. There is another dealership which is much closer to me, but they are not as friendly or as willing to help as you all are. Thank You and keep up the great work, Jeff Hubble"
By: Jeff    Pikeville, NC
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"I purchased my 2004 Ultra in April of last year from your dealership after pricing and trying to deal with 4 other dealers locally. I spoke with Brock on the phone on Tuesday afternoon and was given the first reasonable "out the door" price of any of the dealer I had spoken too. Wednesday morning I called back and asked if the bike could be ready on Saturday to which Brock called me back shortly and told me the bike would be ready Saturday afternoon. On my arrival, later than planned (4:30 ), I shook hands with Brock and was lead to Tommy's office where all the paperwork was ready, signed my name a few times and gave Tommy the check. I was soon carried to the service manager who stayed late while spending more than ample time going over the bike with me. Folks if I could only buy a car that easy and hassle free! Since that day I have returned to Rocky Mount for my service and recently to have engine up grades done including a 1550 kit, breather kit, power commander, 2:11 cams, and Sreaming Eagle 2 pipes a combination suggested by Daryl, the service manager. The combo is excellent. The winter special pricing was great. The mechanic, Scott, was knowledgable, competent, and tuned the bike in on the Dyno double checking the results when the combo delivered alittle more hp and torque than expected to be sure no mistakes had been made. While there during the upgrades not a sole passed me without speaking or asking if I needed assistance. Also, I must acknowledge Mark Cutler, General Manager, who hooked me up with a ride for lunch and was just a fine person to talk too, as well as, Mike Jury, Operations Manager, who was a wealth of Knowledge at the Parts Counter. It has been my pleasure to recommend your dealership to friends and anyone else willing to listen. Since my purchase, I know of at least three people I sent to you that have purchased including two last week who will be picking up their bikes this week. My only regret is that I don't live closer as I would love to try your HOG group, but then again, I would not have an excuse to take a day off and enjoy that nice long ride to for service. Thanks for making my Harley-Davidson experience a great one. Bruce Bowles, owner D. B. Bowles Jewelers Suffolk, VA"
By: Donald    Suffolk, VA
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"My husband and I are very pleased that our stop at the Rocky Mount Dealership was only a few we had stopped at and our last.. One that we wont forget!! I t was the most pleasurable experience we had encountered during our search for not only the right bike but the Dealership from whom we would purchase.. Everyone was very helpful.. I would like to mention that I have never been to any place and bought something as easy at it was with ya'll. I was really worried when we got there Saturday 01-15-05 to pick up the bike and sign papers and was expecting to see Tommy Lumm and had found out that he had family emergency.. Well hands down to Brock Pepper he made us feel very comfortable and handle Tommy Lamm postion very well!! Jimmy our saleman was awesome too.. Darrell Ange was wonderful going over all details of the bike.. I want to end with Thank you all for making another Dream of ours come true!! Keep up the good work and we will recomend anyone I here of wanting to purchase a Harley Davidson to got to ROCKY MOUNT NC... It's worth the drive!! Thank you, Jennifer and Paul Williams "
By: Jennifer & Paul    Chesapeake, VA
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"Donna and I have several dealerships closer to our home, but we choose to make the 200 mile round trip to Rocky Mount whenever there is a need or want. We have recieved excellent service from all departments. Employees are always ready to assist or give advice. Thank you for making us feel like special customers."
By: Billy    South Boston, VA
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"I recently purchased my first Harley Davidson from Rocky Mount HD, the staff and the service I received was first rate. In working with John and Brock they both were very Knowledgeable and Professional with the transaction. I would highly recommend Rocky Mount HD to anyone looking to buy a bike, accessories or to just stop by and look around. You will see first hand the great staff and dealership that they have there."
By: Anonymous    Wilson, NC
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"I just recently purchased my very first motorcycle a 05 Dyna Wide Glide. I had shopped around and got the best deal here. The sales staff was very helpful and great to work with. Tommy was very helpful and understanding in dealing with me during my purchase. The ladies in the Clothing Dept were very helpful and Amanda was especially helpful. Got my business."
By: Jerry    Bailey, NC
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"Jimmy,tommy,and brock made it easy for me to trade my sportster 883 for a real ride,a heritage softail. This bike rides as good if not better than my car. These guys were helpful with everything i needed.Again thanks ."
By: mike    nashville, NC
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"The purchase of my new motorcycle from the dealership was a super experience for me. My main contact was Brock which does a super job as a knowledgeable motorcycle salesman. John, Jimmy, Mark, Darrell, Greg, and Scott helped in the super experience purchase also. Everyone at the dealership is first class in business practices and at the same time super friendly. They are willing to help you anyway possible. The dealership is super clean and has a warm atmosphere towards their customers. Thanks for much for a job well done."
By: Jim    Raleigh, NC
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"Rocky Mount Harley-Davidson is awesome!! I would, and will continue to recommend this dealership to anyone!! Thanks for taking great care and concern with my first Harley purchase. And Brock and Tommy...you guys are the greatest!!!"
By: Felecia    Virginia Beach , VA
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"Great dealership with a TRUE PROFESSIONAL Staff. The Service Department is 2nd to None. It is worth The Peace of mind to bring my Bike from Greenville to Rocky Mount for Service work. "
By: M.    Greenville, , NC
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"Great dealership! Management, sales and service are very professional, yet friendly and genuinely interested in customer's needs."
By: Garry    Ahoskie, NC
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"Purchased motorcycle. Staff was extremely helpful and friendly. Parts department were very helpful and informative, as well as patient with me. Was unable to procure insurance due to incoming Hurricane. Owner John Rudolf gave me dealer tags to use until I was able to get in touch with my own agent 3 days later. They have gone out of their way to make my weekend. Thanks."
By: STAN    roseboro, NC
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"The experience was a unique one because I purchased the bike solely by phone and Internet. Originally, I called looking for a low Buell. Brock was very candid and honest. He asked a few questions, one being... "have you ever ridden before?" Since I hadn't, he recommended an 883 instead of the Buell. Generally, I'm a rigid and difficult buyer. He was a great salesman and made it quick and easy. The following weekend I was there dealing with Tommy and Darrel. I never met Brock because his baby was born about the same time (where's my cigar?) Damon helped us as well. I now own a beautiful 05 883L with a screaming eagle exhaust. I felt really comfortable after I bought it and sat on it. I was further relaxed because a regular customer praised Darrel and the service department. He spent nearly an hour with me while Darrel put the bike on my truck. This customer is why I'll come back to 243 miles for my service and upgrades (I live out of state). He even told me how to chrome out my bike the affordable way. I know this is a long testimonial... but you guys are terrific..!!!!!!!! See you at a 1,000. "
By: Andrea     Washington, DC
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"Just recently purchased my second bike from Rocky Mount Harley Davidson. Brock and Tommy were fantastic. Both of them were very knowledgeable and helpful in assisting me in selecting my current bike. I have and will continue to refer all my friends and family to Rocky Mount when purchasing a bike or Harley Davidson merchandise. Just wanted to say thanks to all of your staff. I have never been to any other dealership where I was treated so friendly and the staff were so eager to assist you from the time you walked into the door until you left. "
By: Grady    Roanoke Rapids, NC
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"Beautiful dealership and very friendly staff. Hope to visit again real soon."
By: Robert    Hingham, MA
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"This was the 6th Harley Davidson I have purchased new. This Dealership truly understands what the "Harley Davidson Experience" is all about! You knew that this is so much more than just a job to these people. I dealt with Brock Pepper, Scott Eaker, Tommy Lamm, Dan, and Mark Cutler while at the dealership. The interaction between the different areas of responsibility flowed seamlessly and I always was left with the feeling I was dealing with an individual who genuinely cared about me personally. The Ownership of this dealership is to be commended for assembling such a quality staff! In my book, that says something special about the quality of the Ownership as well. As much as I say this will be my last Harley purchase, I know it won't. I can assure you my quest for the next one will begin at Rocky Mount Harley Davidson. Thank you all for a wonderful experience, it was well worth the trip. Sincerely, Tony Lee Please pardon my spelling, this doesn't have spell check....oh no!"
By: Tony    Sumerduck, VA
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"I just wanted to drop a line and say how much you guys always go out of your way to address my needs anytime I come to the shop. I have been pleased with all the work that I have had done at Rocky Mount, and I tell everyone I see about your dealership. Keep up the good work."
By: Terry     Nags Head, NC
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